Lead Compliance Operations Manager

Your key responsibilities will be: 

• Acting as the key Compliance lead for Europe, leading the rollout and embedding of the compliance programme across multiple markets. 

• Driving the development, implementation, and continuous evolution of compliance policies, frameworks, and standards in line with European and international regulatory requirements. 

• Serving as a trusted advisor to the business, providing guidance, addressing concerns, and ensuring compliance considerations are effectively integrated into decision-making. 

• Designing and overseeing key elements of the compliance programme, including due diligence, investigations, whistleblowing, training, communication, and risk assessments. 

• Monitoring and assessing compliance effectiveness across the organisation, identifying gaps and driving continuous improvement initiatives. 

• Delivering clear, data-driven insights and reporting to senior leadership and Board-level stakeholders to support effective governance and decision-making. 

• Leading data protection, privacy, and AI governance initiatives, ensuring alignment with GDPR and emerging EU regulations. 

• Building strong relationships and influencing stakeholders across diverse international markets. 

• Acting as a visible ambassador for the Compliance function in Europe, contributing to the development of a strong ethical culture across the organisation. 

• Collaborating closely with Legal, Risk, ESG, and business teams, supporting business growth while ensuring robust compliance standards. 

Skills and experience we are looking for: 

• Extensive experience in compliance, audit, assurance, or risk within a multinational organisation. 

• Strong knowledge of European regulatory frameworks, including data protection (GDPR); experience in ESG or AI governance is an advantage. 

• Proven track record of designing, implementing, or enhancing compliance programmes in complex and fast-evolving environments. 

• Experience operating in international, multi-market environments. 

• Background in Law, Audit, Accountancy, or Risk Management highly preferred. 

• Demonstrated ability to influence senior stakeholders and build trust across a wide range of functions and geographies. 

• Strong communication skills, with the ability to translate complex regulatory concepts into clear and actionable guidance. 

• High level of integrity, sound judgement, and a proactive, solution-oriented mindset. 

• Ability to operate with a high degree of autonomy in a dynamic, fast-paced business environment. 

• Fluency in English and Polish; additional European languages are a strong asset. 

• Willingness to travel across Europe (approx. 25% of the time). 

You are bound to enjoy your cooperation with Pepco because we guarantee: 

• Work in an international company featured on the Forbes list of the best employers in Poland and beloved by millions of consumers in Poland and Europe. 

• Life insurance on preferential terms, to feel secure. 

• An extensive benefits platform offering a wide range of options – including sports cards, events, trips, shopping vouchers, and more. 

• Discounts on purchases at Pepco stores – get your favorite products at even better prices! 

• A wide range of training sessions, courses, and webinars designed to help our employees grow and thrive! 

• The opportunity to improve language skills by working in an international environment. 

• Free psychological, legal, and financial consultations as part of our employee support program – our employees' well-being is our top priority! 

• A friendly atmosphere and support from colleagues who are eager to share their expert knowledge – despite being a large organization, we’ve maintained a warm, informal atmosphere. 

• A role within a unique organizational culture – Pepcoolture – where our mission, vision, and values are the foundation of our everyday work.